Thank you for shopping at www.john-beneton.com. We hope that you like our products and that you enjoy them for a long time!
In the event of a return, please note the following:
You have the right to cancel this contract within 14 days without giving reasons and to send the goods back to us. The withdrawal period is 14 days from receipt of the goods.
Please proceed as follows:
1.If you would like to return something, please register this via your customer account at www.john-beneton.com. If you have placed your order as a guest, you can send us an email to our email address [email protected] to report your return.
2.. Include the return item (s) and a reason for the return.
3.Finally, please print out the return document and enclose it in your package. You will receive the documents by email. Please note that this can be delayed due to the systemic processing. We assume the postage for the return of the items within Germany. The return process is now initiated and you can send the package back to the following address: Versandmanufaktur
Mihail Ion Petri, Vogelmauer 41, 86152, Augsburg,
We will reimburse you the purchase price of your returned order via the respective means of payment within max. 14 working days. You will be informed of the exact status of your return by email.
Please note that a direct exchange is not possible. Should you still want a different product, we ask you to simply place a new order via the shop.